Terms and Conditions of Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to the website of Salish Shore Wellness (“Salish Shore,” “we,” “us,” or “our”). The information provided on this website (“Website”) is for general informational purposes only. By accessing or using this Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions of Use. If you do not agree, you may not access or use this Website. Salish Shore Wellness may revise these Terms at any time, and continued use of the Website constitutes acceptance of any updated terms.

No Medical Advice
This Website may contain general information about medical conditions, treatment options, or health topics. This information is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. You should always consult a qualified healthcare provider for medical guidance specific to your situation.

Permitted Use
You may view and access the publicly available pages of this Website for personal, non-commercial use only, and only in compliance with these Terms. Any other use, including copying, distributing, modifying, or exploiting the Website or its content, is prohibited. You agree not to engage in actions such as attempting to access other users’ information, breaching security measures, using automated tools to scrape data, submitting harmful or unlawful content, impersonating others, or using the Website for purposes unrelated to its intended function.

You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account.

Disclaimers and Limitation of Liability

Salish Shore Wellness makes reasonable efforts to provide accurate and up-to-date information, but the Website and all content are provided “as is” and without warranties of any kind, express or implied. We do not guarantee the accuracy, completeness, reliability, or suitability of any information on the Website.

Your use of the Website is at your own risk. Salish Shore Wellness is not liable for any damages, including direct, indirect, incidental, special, or consequential damages arising out of your use of or inability to use the Website, even if advised of the possibility of such damages.

Privacy
Your use of this Website is also governed by our Website Privacy Policy and HIPAA Patient Rights Policy. In the event of inconsistency between this document and our Privacy Policy, these Terms and Conditions of Use control.

Submission of Ideas
Salish Shore Wellness does not accept unsolicited ideas for products, marketing, or improvements. Any content, ideas, or information you submit through this Website or by email becomes the property of Salish Shore Wellness, and may be used by us without obligation or compensation to you. Do not submit content that infringes upon the rights of any third party.

Links to Other Websites
This Website may contain links to third-party websites not controlled by Salish Shore Wellness. We are not responsible for the content, policies, or practices of such websites. Accessing third-party websites is at your own risk and does not constitute endorsement by Salish Shore Wellness.

Applicable Law
This Website is intended for use within the United States. Users accessing the Website from outside the U.S. are responsible for compliance with their local laws. Any products or services referenced on the Website are void where prohibited.

Copyright
All content on this Website, including text, graphics, images, and layout, is owned by or licensed to Salish Shore Wellness and is protected by copyright law. You may download or print a single copy of Website materials for personal, non-commercial use only, provided no copyright notices are removed. Any other use is prohibited without our written permission. Unauthorized use terminates your rights to use the Website.

Trademarks
Trademarks, service marks, and logos appearing on this Website are the property of Salish Shore Wellness or third parties. No license or right to use any trademark is granted by accessing this Website.

Indemnification
You agree to indemnify and hold harmless Salish Shore Wellness, its employees, contractors, agents, and affiliates from any claims, damages, or costs (including attorneys’ fees) arising out of your violation of these Terms or misuse of the Website.

Termination
Salish Shore Wellness may suspend or terminate your access to the Website at any time without notice if you violate these Terms. Upon termination, you must cease use of the Website and destroy any downloaded content.

Governing Law
These Terms and your use of this Website are governed by the laws of the State of Washington. Any disputes arising from the use of this Website shall be brought exclusively in a court of competent jurisdiction located in Washington State.

Contact Information
For questions about these Terms and Conditions of Use, please contact:

Salish Shore Wellness
Attn: Legal/Compliance
102 Ohio St.
Bellingham, WA 98225
Phone: 360-266-5411
Email: [email protected]

Entire Agreement
If any portion of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms constitute the entire agreement between you and Salish Shore Wellness regarding your use of this Website.

Below is a fully revised, lawyer-drafted Website Privacy Policy rewritten to reflect Salish Shore Wellness, using your correct contact information, while maintaining legal accuracy, standard protections, and compliant structure.

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Website Privacy Policy

Introduction
This Website Privacy Policy (“Policy”) describes the information Salish Shore Wellness (“we,” “our,” or “us”) may collect when a user accesses or interacts with our website (the “Website”), and how that information may be collected, used, managed, protected, or disclosed. By using this Website, you consent to the data practices described in this Policy.

Information We Collect

We may collect any information you voluntarily provide to us, including your name, address, telephone number, and email address, as well as information related to your use of this Website. We may also collect additional information necessary to process your requests or to provide services. We collect both non-personal information and personally identifiable information.

Non-Personal Information We Collect

Even if you do not register or create an account, Salish Shore Wellness may collect non-personal information regarding your use of the Website (“Non-Personal Information”). Non-Personal Information is information that is not traceable to any individual and cannot be used to identify you. Examples may include age, gender, city, or general usage patterns when such information is not linked to personally identifiable data. We may collect Non-Personal Information through technologies such as cookies and web beacons. This information helps us: Customize and improve Website content; Monitor Website usage and performance; and Understand email engagement and user behavior. Non-Personal Information collected via cookies or web beacons is not linked to personally identifiable information without your consent and is not used to collect or store Protected Health Information (“PHI”), as defined under our HIPAA Patient Rights Policy.

Certain third parties under contract with Salish Shore Wellness may use cookies or web beacons on our behalf to collect anonymous, Non-Personal Information for the purpose of improving Website performance and user experience. These third parties are prohibited from linking such data to any personally identifiable information. You may disable cookies through your browser settings; however, doing so may impact Website functionality.

Personally Identifiable Information We Collect

We may collect personally identifiable information (“Personally Identifiable Information”) that you provide when:

You register or create a profile on the Website; You update your account or contact information;

You submit information to request services, consultations, or communications; You access sections of the Website requiring personal data submission. Personally Identifiable Information may include your name, mailing address, date of birth, telephone number, email address, Social Security number (if submitted for billing or verification), or similar identifiers. We use Personally Identifiable Information to: Respond to your inquiries; Provide requested services; Send Website updates, service notifications, or policy changes; Support your health-related service requests. If you submit health-related information, please refer to our HIPAA Patient Rights Policy for additional protections regarding PHI. You may also receive newsletters or marketing emails from Salish Shore Wellness. These emails may relate to services, treatment options, or topics of interest based on your Website interactions. You may unsubscribe at any time using the “unsubscribe” link provided in any email or by contacting us directly. This Policy does not apply to ideas, business concepts, or proprietary information submitted to us by email or through non-designated contact methods.

Disclosure of Information

Except as described in this Policy or as otherwise permitted by law, Salish Shore Wellness does not disclose Personally Identifiable Information to third parties without your consent. We may disclose Personally Identifiable Information: To comply with legal obligations such as laws, regulations, subpoenas, search warrants, or court orders; To respond to threats to safety, property, or legal rights;

To third-party payors or administrators (e.g., health insurers), only when necessary for reimbursement at your request;

To contractors or service providers who assist in Website operation, provided such parties agree to confidentiality obligations consistent with this Policy. Salish Shore Wellness does not sell Personally Identifiable Information to third parties.

Disclosure to Operations and Maintenance Contractors

Contractors providing services to Salish Shore Wellness—such as technology providers, email distribution services, and Website support vendors—may have limited access to Personally Identifiable Information solely as necessary to perform their functions. All such contractors are required to: Protect Personally Identifiable Information consistent with this Policy; and Not use or disclose such information for purposes unrelated to their contracted services.

Disclosure on Third-Party Websites

Certain content or services accessed through this Website may redirect you to third-party contractor websites. Salish Shore Wellness does not control the privacy practices of these external websites. Information disclosed on third-party websites is subject to their privacy policies, not this one. You should review the applicable third-party privacy policy before providing any information.

Disclosure of Aggregate Information

We may provide aggregated, anonymous information to third parties. “Aggregate Information” means combined, non-personal data that cannot be used to identify any individual user. Recipients of such data must agree not to attempt to re-identify the information or combine it with other datasets.

Updating or Removing Your Information

You may update, correct, or review Personally Identifiable Information by accessing the applicable profile or submission function on the Website. If you have a concern or privacy-related issue, please contact us using the information below. We aim to respond within a reasonable time, typically within 48 business hours. If you do not receive adequate resolution, you may contact us in writing at:

Salish Shore Wellness
Attn: Privacy Officer
102 Ohio St.
Bellingham, WA 98225
Phone: 360-266-5411
Email: [email protected]

Changes to This Policy

If Salish Shore Wellness makes material changes to this Policy—such as expanded uses or disclosures of Personally Identifiable Information—we will notify users by posting the updated Policy prominently on this Website and/or by sending an email notification to the address on file. Continued use of the Website following such notice constitutes acceptance of the updated Policy.

We may make non-material changes to this Policy without direct notification. If you do not agree to the terms of this Policy or any updates, you must discontinue use of the Website.

HIPAA PATIENT RIGHTS POLICY

At Salish Shore Wellness, we are committed to protecting your privacy and safeguarding your Protected Health Information (“PHI”). Under the Health Insurance Portability and Accountability Act (HIPAA), you have specific rights regarding your health information. The following outlines your rights and how you may exercise them.

1. Right to Access Health Information
You may request to view or obtain a copy of your medical records and other health information we maintain. Requests must be submitted in writing. We will provide access within the timelines required by law. Reasonable, cost-based fees may apply for copies, mailing, or electronic preparation.

2. Right to Request an Amendment
If you believe your health information is incorrect or incomplete, you may request an amendment. Requests must be in writing and must state the reason for the amendment. We may deny certain requests, but we will inform you in writing and allow you to submit a statement of disagreement.

3. Right to Request Confidential Communications
You may request that we communicate with you in a specific way (for example, at a different phone number, address, or email). We will accommodate reasonable requests and will not require an explanation.

4. Right to Request Restrictions
You may request limits on how we use or disclose your health information for treatment, payment, or healthcare operations. We are not required to agree to most restrictions, except when limiting disclosure to a health plan for a service paid in full out-of-pocket. If we agree to a restriction, we will follow it unless prohibited by law.

5. Right to an Accounting of Disclosures
You may request a list of certain disclosures of your health information made by our clinic within the past six years. This list excludes disclosures for treatment, payment, healthcare operations, or disclosures authorized by you.

6. Right to a Copy of This Policy
You may request a digital or paper copy of this HIPAA Patient Rights Policy at any time. We will provide it promptly.

7. Right to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint without fear of retaliation. Complaints may be submitted to Salish Shore Wellness or directly to the U.S. Department of Health & Human Services, Office for Civil Rights (OCR).

HOW TO EXERCISE YOUR RIGHTS
To make a request regarding your health information, or to file a privacy-related complaint, please contact our Privacy Officer:

Salish Shore Wellness – Privacy Officer
Email: [email protected]
Phone: 360-266-5411
Address: 102 Ohio St., Bellingham, WA 98225
Website: www.salishshorewellness.com

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OUR RESPONSIBILITIES
We are required by law to maintain the privacy and security of your PHI, provide notice of our legal duties and privacy practices, and follow the terms of this policy. We will notify you if a breach occurs that may have compromised the privacy or security of your information. This policy may be updated periodically to reflect changes in law or clinic practice.

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